Tuesday, 15 July 2014
How to make an online BBC complaint
Noam Chomsky, John Pilger and Ken Loach are among more than 40,000 signatories who have signed an open letter to the B.B.C calling on its journalists to reflect the reality of Gazas occupation while reporting on Israels current assault.
MPs have also signed the letter which will be delivered to the B.B.C today (15 July) during a protest outside its Portland Place, London headquarters.
See http://www.palestinecampaign.org/chomsky-pilger-loach-call-bbc-reflect-reality-gazas-occupation/
Please keep signing and sharing this
http://www.palestinecampaign.org/sign-open-letter-bbc/
A lot of people are not very familiar with doing online complaints to the BBC. Really quite simple, and quite effective, for those unable to get to demonstrations that the BBC does not deem important to cover.
They have a statutory duty to reply to complaints to protect the so called independence of the BBC. Sometimes watching the BBC news I have to awake myself up from the utter pointless of it all. Fawning excuses for News about Royal family, minus their excesses. They used to say it had a left wing bias, I only see a right wing drift. If we don't complain nothing will change.
( I have used below the Today programme as an example.
Click on http://www.bbc.co.uk/complaints/#anchor
Have you read our page ' What happens to your complaint
http://www.bbc.co.uk/complaints/handle-complaint/ - Click "Yes"
Which service is your complaint about? Click "BBC News (TV, Radio and website)"
What is your complaint about? Click "Radio News"
Which radio station is your complaint about? - Click "Radio 4"
What is the programme title? Start to type "Today" ( after the first few letters, an option list will appear; click on "Today")
When was it broadcast? Put in the date (15 07 2014 for example)
How did you watch or listen to the programme? -
Click the correct option
How far the programme did the issue happen?-
You can ignore this. Just go to the next question
What is the best category to describe your complaint?
- Click an option
Have you contacted us before about this complaint? - Click "No"
What is the subject of your complaint?
Type for example " Yolande Knells reports from Gaza"
Type your complaint into the box
Now click "GO TO YOUR DETAILS
On the next page it asks: Do you want to receive a reply?
- Click Yes
On the next page you Put in all your details
Are you under 13? Click "No"
Next Question - Where do you live? - Click your country
Next Question - For UK users - please provide the first half of your post code.
Then click : GO TO REVIEW AND SUBMIT - This allows you to check and if necessary edit what you have written.
When you are satisfied with it - Click SUBMIT YOUR COMPLAINT
Finished, Job done!!
Some time later usually within a few hours , you will receive an automated acknowledgement.
In due course (this could be a few days, weeks or even months, depending on the subject matter!!)
You will then receive a reply.. pass it on. It keeps the BBC busy, and allows us the opportunity to take the BBC to account!!
(Thanks Elizabeth)
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