Tuesday, 15 July 2014

How to do an online BBC Complaint


Noam Chomsky, John Pilger and Ken Loach are among more than 40,000 signatories who have signed an open letter to the B.B.C calling on its journalists to reflect  the reality of Gazas occupation while reporting on Israels current assault.
MPs have also  signed the letter  which will be delivered to the B.B.C today (15 July) during a protest  outside its  Portland Place,  London  headquarters.

See http://www.palestinecampaign.org/chomsky-pilger-loach-call-bbc-reflect-reality-gazas-occupation/

Please keep signing and sharing this
http://www.palestinecampaign.org/sign-open-letter-bbc/


A lot of people  are not very familiar with doing online complaints to  the BBC. Really quite simple, and quite effective, for those unable to get to demonstrations that the BBC does not deem important to cover.
They have a statutory duty to reply to complaints to protect the so called independence of the BBC. Sometimes watching the BBC news I have to awake myself  up from the utter pointless of it all. Fawning excuses for News about  Royal  family, minus their excesses.  They used to say it had a left wing bias, I only see a right wing drift. If we don't complain nothing will change.

( I have used below  the Today programme as an example.

Click on http://www.bbc.co.uk/complaints/#anchor

Have you read our page ' What happens to your complaint
http://www.bbc.co.uk/complaints/handle-complaint/ - Click  "Yes"

Which service is your complaint about? Click "BBC News (TV, Radio and website)"

What is your complaint about? Click "Radio News"

Which radio station is your complaint about? - Click "Radio 4"

What  is the programme title? Start to type "Today" ( after  the first  few letters, an  option list will appear; click  on "Today")

When was it broadcast? Put in the date (15 07 2014 for example)

How  did you watch  or listen to the programme? -
Click the correct option

How far  the programme did the issue happen?-
You can ignore this. Just go to the next question

What is the best category to describe your complaint?
- Click an option

Have you contacted us before about this complaint? - Click "No"

What is the subject of your complaint?
Type for example " Yolande Knells  reports from Gaza"

Type your complaint into the box

Now click "GO TO YOUR DETAILS

On  the next page it asks: Do you want to receive a reply?

- Click Yes

On the next  page you Put in all your details

Are you under 13? Click "No"

Next Question - Where do you live? - Click your country 

Next Question - For UK users - please provide the first half of your post code.

Then click : GO TO REVIEW AND SUBMIT - This allows you to check and if necessary edit what you have written.

When  you are satisfied with it  - Click SUBMIT YOUR COMPLAINT

Finished, Job done!!

Some time later usually within a few  hours , you will receive  an automated acknowledgement.

In  due course (this could be a few days, weeks or even months, depending on the subject matter!!)

You will  then receive a reply.. pass it on.  It keeps  the BBC busy, and allows us the opportunity to take the BBC to account!!

(Thanks Elizabeth)


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